Last Updated: 21 May 2026
At DOT Gears & Garages, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (processed securely through third-party payment gateways)
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Tracking Information
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Process returns and refunds
- Improve our website and services
- Detect and prevent fraud or unauthorized activities
- Comply with legal obligations
- Send promotional offers and marketing communications (where permitted by law)
3. Payment Security
We do not store your complete credit card, debit card, UPI, or banking information on our servers.
Payments are processed securely through trusted third-party payment gateways that comply with industry security standards.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Shipping and logistics partners
- Payment gateway providers
- Technology and website service providers
- Legal authorities when required by law
These third parties receive only the information necessary to perform their services.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, though some features of the website may not function properly.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders and services
- Provide customer support
- Meet legal, accounting, and tax obligations
- Resolve disputes and enforce agreements
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss or misuse
While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Opt out of marketing communications
- Request information regarding how your data is processed
To exercise any of these rights, please contact us using the details below.
9. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of those sites before providing any information.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If such information is discovered, we will take reasonable steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated revision date. Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.
12. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
DOT Gears & Garages
Email: Dotgearsandgarage@gmail.com
For privacy-related requests, concerns, or complaints, please contact us at the email address above.